Cookie Policy
Last Updated: March 2025
At meliontrava, we believe in being upfront about how we track usage on meliontrava.com. This policy explains what tracking technologies we use, why we use them, and how you can manage your preferences.
We're not trying to be sneaky. The data we collect helps us understand which financial education topics resonate most with Australian learners and where people get stuck in their journey toward better money management.
What Are Cookies Anyway?
Cookies are small text files that get stored on your device when you visit websites. Think of them as digital breadcrumbs that help us remember things about your visit.
Some cookies are essential—without them, you wouldn't be able to navigate between pages or access secure areas. Others help us understand how people use our site so we can make it better.
We also use similar tracking technologies like web beacons and pixels. These work alongside cookies to give us a clearer picture of how our educational content performs.
The Types of Tracking We Use
Essential Cookies
These keep the site functioning properly. They remember your login status, ensure secure connections, and help you navigate through our learning materials. You can't really turn these off without breaking the site.
Performance Tracking
These tell us which pages get visited most, where people spend their time, and where they tend to leave. We use this to figure out which finance topics need better explanations or more examples.
Functional Cookies
These remember your preferences—things like text size, contrast settings, or which learning modules you've completed. They make your experience smoother on return visits.
Analytics Tools
We use analytics platforms to understand user behavior patterns. This helps us see if our new budgeting guide is actually helpful or if it needs a rewrite. The data is anonymized wherever possible.
How We Actually Use This Data
Improving Educational Content
When we see that 60% of visitors leave halfway through our superannuation guide, that tells us something isn't working. Maybe it's too technical, too long, or missing practical examples. The tracking data helps us spot these issues.
Understanding Learning Patterns
We track which learning paths work best. If people who start with basic budgeting before moving to investment concepts have better completion rates, that informs how we structure our programs.
Technical Performance
Cookies help us identify technical problems—slow-loading pages, broken links, or features that don't work properly on certain devices. This is especially important for our Australian users accessing content from regional areas.
Important: We don't sell your personal data to third parties. We don't use tracking to discriminate in service delivery. The information helps us build better financial education resources, nothing more.
Specific Cookies We Deploy
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and progress through learning modules | Session only |
| user_prefs | Stores display preferences and accessibility settings | 12 months |
| analytics_track | Anonymized usage patterns for content improvement | 24 months |
| progress_marker | Remembers which lessons you've completed | 6 months |
Taking Control of Your Cookies
Most browsers let you manage cookies through their settings. Here's where to find these controls in popular browsers:
What Happens When You Block Cookies
You have every right to disable cookies, but it will affect your experience on meliontrava.com. You'll still be able to read most content, but some features won't work properly.
- You'll need to log in every time you visit, and we won't remember your progress through courses
- Personalized content recommendations won't work, so you'll see generic suggestions instead
- Some interactive learning tools might not function correctly
- Forms might not save your information if you navigate away
If you disable analytics cookies specifically, the site will still work fine—we just won't be able to see how you're using it to make improvements.
Data Retention and Removal
We don't keep tracking data forever. Most cookies expire automatically after their designated period. Analytics data gets anonymized after six months and deleted entirely after two years.
If you want us to delete your specific data earlier, contact us at help@meliontrava.com. We'll need to verify your identity first, but then we'll remove what we can while keeping the site functional for you.
Keep in mind that deleting cookies from your browser only affects your device. If you use multiple devices or browsers, you'll need to clear cookies on each one separately.
Third-Party Services
We use some external services that set their own cookies—things like video hosting platforms for our tutorial content or analytics tools that help us understand traffic patterns.
These third parties have their own privacy policies. We choose partners carefully and only work with services that align with Australian privacy standards, but you should review their policies if you're concerned about how they handle data.
We don't give these services access to your personal information beyond what's necessary for them to function. For example, our video platform might see that someone watched our compound interest explainer, but it won't know your name or email address.
Updates to This Policy
Technology changes. Privacy expectations evolve. When we update this policy, we'll change the date at the top and notify regular users through email if the changes are significant.
We review this policy at least annually to make sure it reflects our actual practices. If we start using new types of tracking or change how we handle data, we'll update this page before implementing those changes.
Questions About Our Cookie Use?
If something in this policy doesn't make sense or you want more details about specific tracking practices, get in touch. We're happy to explain what we're doing and why.
Contact Our Team